Hello I'm Dipen Oli

Hotel Manager at Hotel Delight Family Restaurant and Bar, Surunga, Jhapa, Nepal. Passionate hospitality professional focused on excellent guest service, team leadership and efficient hotel operations.

About Me

I am a hospitality professional with a Diploma in Hotel Management from Good Shepherd Institute of Hospitality Management, Kalimpong, India. I completed my Industrial Exposure Training at Hyatt Regency Gurgaon, India where I gained experience in Culinary, Food & Beverage Service, Front Office and Housekeeping. Currently I work as Hotel Manager at Hotel Delight Family Restaurant and Bar where I supervise hotel operations, manage staff teams, maintain service quality and ensure excellent guest satisfaction.

Professional Skills

Hotel Operations Management
Team Leadership
Customer Service Excellence
Inventory Management
Food & Beverage Service
Kitchen Coordination
Menu Development
Communication Skills

Work Experience

Hotel Manager

Hotel Delight Family Restaurant and Bar Surunga, Jhapa, Nepal April 2023 – Present Managing overall hotel operations including restaurant service, kitchen coordination, staff supervision and guest relations. Ensuring high service standards, handling customer concerns, overseeing inventory management and improving guest satisfaction.

Industrial Exposure Training

Hyatt Regency, Gurgaon, Haryana, India Completed 6 months Industrial Exposure Training gaining experience in Culinary Department, Food & Beverage Service, Front Office and Housekeeping operations.

Leadership & Social Activities

President of Rotaract Club of Surunga (2021–2022). Actively supervised Food & Beverage service in college food festivals and organized high-profile outdoor catering events during hospitality training.

Education

Diploma in Hotel Management

Good Shepherd Institute of Hospitality Management Kalimpong, West Bengal, India

SLC – Class 10

Paragon Academy Boarding School Kankai Municipality-3, Jhapa, Nepal

Diploma in Computer Accounting

Rising British Language and IT College

Contact

📞 Phone: +977-9826922926

📧 Email: dipenoli123@gmail.com

📍 Location: Kankai Municipality-3, Jhapa, Nepal